Find out everything about the Accounts feature before you start creating an account in Taimer.
Learn how to:
Navigate through the Accounts page
Access the different filters and functions
Add details to an account card
Access the Accounts settings
Import existing accounts
Plans & Permissions:
Plans: Free CRM, SalesCRM, PM, ERP
Permissions: Admin / Accounts access
The Accounts page allows you to view all of your Accounts at a glance, create new Accounts, export accounts and change their status.
You can view account name and domain, company details, account category, type, status, and account owner.
Custom ID: This is automatically generated by the system
Account: The name of the account
Account Group: Assign an account to a specific group or a team. This helps in performance management or analysis later. This is done in the Account settings
Account type: Categorise accounts into partners, customers, prospects, sub-contractors, new business, etc. for easy segmentation. This is done in the Account settings. Account type is mandatory information.
Status: Whether the account is active or archived
Email: Business email address
Phone: Contact number for the business
www: Website URL of the business
Account Manager: Person managing the account. Option to set "No account manager" if desired
Teams: Create user groups for your teams to configure permissions. This is done in the User Management settings
Branch of business: Industry or vertical to which the business belongs, for example, clothing, real-estate, construction, etc
EmCe ID: EmCe identification number
Tags: You can add tags for accounts that also be used for searches
The columns can be dragged and dropped. Click on a field to update the field.
The more options icon allows you to open an account, add attachments to it, lock an account or delete it.
Use the Advanced search filter to tailor the results according to your requirements.
Click on an account to get a complete overview of the account and to view the Account card. Here you can view all your account related details, such as an overview of the activities and pipelines, the projects associated with the account, attachments shared, customer database/Asiakastieto (Finland only), reporting groups, and mails.
You can even add star ratings and tags to the account from the header. Tags can be used to search and filter accounts in the Accounts module.
You can add the account details, addresses, contacts and team members and invoicing addresses to the account card on the right. The account card is divided into four sections- Details, Addresses, People, and Invoicing.
You can add all your account-related information here.
Account: Add the name of your customer
Business ID: Add the identification number of the customer
Add new Type: The default account type is set to customer. You can assign a new (additional) value by deleting the current one by clicking on [x]
Branch of Business: Specify the branch of business. e.g Design
Company Phone: Add a phone number
Company Email: Add an email address
Account Manager: Add the details of the employee who manages this account
Account group: Add the customer to a certain group
Here you can add the invoicing address, visiting address and delivery address for this account. If you wish to add several addresses, you can do so by clicking on Add New.
Company: Add the name of your customer
VAT no: Value Added Tax Identification number only applies to companies that assess or reclaim VAT
Address: Add address for invoices
Zip: Add postal code
City: Add city
Country: Add country
Contact person: If you wish to address the invoice to a specific person, add the name of that person
e-Invoice operator: Add the operator
e-Invoice address: Add the e-invoice address, also known as EDI-code
Invoicing E-mail: Add the email if you wish to send invoices through email to your customers
Here you can add your teams and contacts.
Here you can add the invoicing details for this account.
Click on the cogwheel icon in the Accounts page to access the Accounts settings. You can also access the Accounts settings by visiting the Taimer settings under your profile.